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      Sevier County Training Day - YOU are invited in Sevierville


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      May 17, 2019

      Friday   8:30 AM

      408 High Street
      Sevierville, Tennessee 37862

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      Sevier County Training Day - YOU are invited

      The Sevier County Public Library System is hosting a full day of training. They are inviting all the libraries in the Clinch River Region and Holston and Ocoee Regions as well. You can earn up to 7 hours of CE credits for attending all day. This will be a great chance to catch up on any CEs you still need before July 1st. Register by May 6th if you are purchasing a box lunch. NOTE: you must bring your own lunch or sign up to purchase a box lunch on this day, as there will be a WORKING lunch. See the registration form. Last day to order a box lunch is May 6th. See the agenda below for the variety of information and training being offered in the full, busy day. Agenda 8:30-9 Register/Refreshments  9-9:15 Welcome 9:15-11 Sergeant Graham Ownby-Managing potentially violent/escalating customers and reviewing rooms for lockdown best practices with local police 11-11:30 Break for the restroom and get box lunch for WORKING LUNCH - purchase box lunch or bring your own -- see registration form 11:30-12:30 New Adult Books with Ingram's head of adult collection development  12:30-2:30 Best of the Best Children's Books with Dr. Cindy Welch from U.T. 2:30-2:45 Break 2:45-3:30 Customer Service Round-up : plan to share one of your most difficult customer service moments in library service and how you handled it. This will be rapid-fire, no lingering, just tell what happened and how you managed it, so we can cover as many as possible in this time frame. 3:30-4:30 Weeding 101 with Matthew Jordan 

      Categories: Other & Miscellaneous

      Event details may change at any time, always check with the event organizer when planning to attend this event or purchase tickets.