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      Samanage (Ticket System): Creating Help Desk tickets & Understanding Interface- All Users, East Campus JPL 110 in Albany


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      June 6, 2019

      Thursday  10:00 AM

      504 College Dr
      Albany, Georgia 31705

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      Samanage (Ticket System): Creating Help Desk tickets & Understanding Interface- All Users, East Campus JPL 110

      Albany State University utilizes the management platform called Samanage. It allows all faculty and staff to create a ticket for their IT needs. Several key features that all faculty and staff can view and will be extensively explored during the training session will be the Self-service portal, Knowledge Base and Service Catalog. All key areas are beneficial and serves as a great resource.

      Categories: Science

      Event details may change at any time, always check with the event organizer when planning to attend this event or purchase tickets.