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      LegalCX 2019 - South in Arundel


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      November 13, 2019

      Wednesday   9:00 AM

      Arundel Road , Fontwell
      Arundel, West Sussex

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      EVENT DETAILS
      LegalCX 2019 - South

      Legal CX: Back to the Future Fontwell Park, Arundel, Near Chichester Wednesday 13th November 2019, 9.00am - 4.45 pm Join us for LegalCX South which is taking place at one of the UK's leading racing venues, Fontwell Park, Arundel. With extensive facilities and state of the art equipment, it is an inspiring venue and is therefore the perfect location for LegalCX: Back to the future. This one-day conference has been created specifically for, and is focused on, regional law firms. Learn from some of the best speakers and experts in the UK about the importance of getting the client experience and the client journey right and learn what steps your law firm needs to take. What will we be covering? Building on the foundations covered in the first two LegalCX events in Bristol in 2018 and Duxford in May 2019, we will focus on the key challenges facing law firms in the future. The agenda will be structured to provide a strategic blueprint for law firms to take away and implement. Over the course of the day, through a mix of sessions and expert speakers, including interactive and Q&A sessions, we will cover: Exploring how clients' needs and wants are changing. Asking (and answering) the question: So, what changes do law firms need to make to meet clients' needs in the future? Helping law firms understand the clients they want and how to get more of them e.g. the profitable ones that deliver work that you want to undertake. Identifying and addressing the key things that law firms need to focus on in the areas of:          - Processes;          - People; and          - Systems. As is usual for all LegalCX events, you will leave with a personalised action plan tailored to your law firm. Who is the event for? The event is for all regional law firms and is particularly convenient for those firms based in the South and South East of England. The conference will focus on the practical challenges, opportunities and issues facing regional law firms. Solutions will be provided, including real examples and case studies.This event will be of value specifically for people in the following roles in law firms: Marketers Managing partners Lawyers HR Operations Finance All people tasked with client journey / experience What will you get from attending? In addition to helping you understand what clients want and how you can deliver a great experience every time, this event will provide you with the know-how, skills and confidence to put in place a winning client experience programme in your regional law firm. Where and when? Conveniently located at Fontwell Park, Arundel, near Chichester, this event is taking place on Wednesday 13th November, starting at 9.00am with registration and refreshments, followed by a comprehensive full programme. Lunch and refreshments throughout the day will be provided, as will the opportunity to network with your peers and our expert speakers and sponsors. The day will wrap up at 4.45pm. What will you leave with? At the end of the day, not only will you be armed with a wealth of information, you will also leave with: A specific action plan tailored to your firm (you will complete this throughout the day, with input from our speakers and experts). The action plan will include: Steps you can quickly and easily take with little or no cost to improve your client journey; and Specific Longer-term initiatives you can plan to define and implement. A full pack of all the presentations, research and slides shared on the day. A choice of a specific package of support that you will select at the end of the event. CPD points. Due to the high-quality conference agenda and expert speakers, the conference has been CPD certified.  All attendees will receive a CPD certificate following the event. Agenda The agenda will be confirmed shortly. Why should I attend? Aside from the reasons already provided, we thought it would be helpful for you to hear from some of the delegates and partners from the LegalCX East conference that took place in May.  Please take a moment to watch this short video. Presented by:      Sponsored by:

      Categories: Business & Networking

      Event details may change at any time, always check with the event organizer when planning to attend this event or purchase tickets.