Dealing with Angry & Agressive People (Dealing with Angry & Agressive People)
Mar 24, 2010 | Wednesday
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Gain an overview of how aggression works. Learn how to respond effectively, minimize the possibility of escalation, and maximize opportunities for successful resolution. Topics include: Personal awareness; understanding anger and aggression; the role of âflightâ or âfightâ; the stages of escalation; response guidelines; mental awareness; recognizing danger behavior; safety concerns and recommendations.
More about Postal code 98516, US
Postal code 98516, US
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Event details
Dealing with Angry & Agressive People (Dealing with Angry & Agressive People) at Postal code 98516, US
Gain an overview of how aggression works. Learn how to respond effectively, minimize the possibility of escalation, and maximize opportunities for successful resolution. Topics include: Personal awareness; understanding anger and aggression; the role of âflightâ or âfightâ; the stages of escalation; response guidelines; mental awareness; recognizing danger behavior; safety concerns and recommendations.
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