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      Crisis Management Training in Canberra on Apr 23rd 2019 in Canberra


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      April 23, 2019

      Tuesday   9:00 AM

      Regus – Canberra City West, London Circuit Address: Canberra City West, Tower A, Level 5, 7 London Circuit, Canberra ACT 2601, Australia
      Canberra, Australian Capital Territory

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      EVENT DETAILS
      Crisis Management Training in Canberra on Apr 23rd 2019

      Crisis management is as important as finance management, personnel management, etc. Having a clear and effective program and plan for an event is critical not only to your survival, but critical to the profitability and possibly the survival of the company. Being able to identify risk, assess the situation and respond appropriately is important, and requires not only training, but practice. With our Crisis Management workshop your participants will understand that a crisis can occur any time. They will develop skills needed for certain negative events. Also, they will be able to recognize warning signs to help avoid negative situations completely, or, if the situation occurs, better manage the crisis. Course Outline:  Module One: Crisis  ●     Internal Risks ●     External Risks ●     Aggression ●     Violence ●     Case Study ●     Module One: Review Questions Module Two: Workplace Violence  ●     Threats ●     Damage ●     Psychological Acts ●     Physical Acts ●     Case Study ●     Module Two: Review Questions Module Three: Myths  ●     Violence Just Happens ●     It Is Uncommon ●     Problems Will Solve Themselves ●     It Is Not Possible to Prevent Violence ●     Case Study ●     Module Three: Review Questions Module Four: Escalation  ●     Threats ●     Stalking and Bullying ●     Injury ●     Death ●     Case Study ●     Module Four: Review Questions Module Five: Concerning Behaviors  ●     Disruptive ●     Emotional Abuse ●     Causes Anxiety ●     Examples of Behavior ●     Case Study ●     Module Five: Review Questions Module Six: Domestic Violence Indicators  ●     Disruptive Calls ●     Poor Concentration ●     Bruising ●     Absences ●     Case Study ●     Module Six: Review Questions Module Seven: Triggers of Workplace Violence  ●     Reprimands and Terminations ●     Financial Strain ●     Loss of Loved One ●     Perceived Slights ●     Case Study ●     Module Seven: Review Questions Module Eight: Conflict Dangers  ●     Triggers ●     Action Point ●     Flashpoint ●     Identify ●     Case Study ●     Module Eight: Review Questions Module Nine: Response  ●     Note Areas of Concern ●     Discuss It ●     Report It ●     Report Extreme Cases to HR/Tip Line ●     Case Study ●     Module Nine: Review Questions Module Ten: Strategies  ●     Policies ●     Programs ●     Emergency Procedures ●     Train Employees ●     Case Study ●     Module Ten: Review Questions Module Eleven: Wrapping Up  ●     Words from the Wise ●     Review of Parking Lot ●     Lessons Learned ●     Completion of Action Plans and Evaluations Learning Objectives:  By the end of the course, participants will be able to:  ●     Understand Crisis Management and its preferred framework for the private and public sectors ●     Understand escalation of incident to crisis to disaster ●     Understand Civil Defence responsibilities ●     Apply effective crisis management tools and techniques for when an organization is under pressure ●     Develop an effective stakeholder management plan for use in a crisis ●     Identify measures that would improve their organizations' crisis management capabilities FAQs  What can/can't I bring to the event? Open mind and lots of energy  Where can I contact the organizer with any questions? Email: info@mangates.com PH: + 61 731 777 717 Is my registration/ticket transferrable? Yes, you may transfer your ticket to other participants 7 days prior to the class.  Can I update my registration information? Yes, you will be able to change your e-mail or name during the class.  The name on the registration/ticket doesn't match the attendee. Is that okay? Yes, we will be able to change it during the class.   What is the refund policy? Please refer to: www.mangates.com

      Categories: Business & Networking

      Event details may change at any time, always check with the event organizer when planning to attend this event or purchase tickets.