Basic Conflict Resolution Training in Bloomfield Hills
Basic Conflict Resolution Training
This highly interactive training is specifically designed to equip individuals with the necessary skills to communicate and manage conflict effectively. By the end of this workshop participants will be able to:
• Understand the various conflict management styles and how they can be used in managing conflict.
• Recognize different communication styles as well as learn how personal styles can be adjusted depending on the conflict.
• Effectively interpret nonverbal communication to understand the messages being conveyed.
• Use the five critical active-listening skills to listen effectively.
• Ask important questions to clarify and identify issues for new insight or meaning.
• Identify certain words and phrases that lead to negative and/or positive reactions.
Cost: Payment required - 99.00
Categories: Education | Business & Networking
Added: Jul 16, 2012 at 12:36 PM // Last Modified: Jul 16, 2012 at 12:36 PM
