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When
Dec 4, 2008 9:00 am - 4:00 pm (Thursday)
Where
Who
No performers specified
What
An interactive one day workshop for everyone who serves customers. Businesses that provide extraordinary customer service can typically charge more, realize greater profits, increas...
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Event details: Delivering Amazing Customer Service That Makes Lifelong C...
Description
An interactive one day workshop for everyone who serves customers. Businesses that provide extraordinary customer service can typically charge more, realize greater profits, increase their market share, and have customers who willingly pay more for their products or services even in the most trying economic times. Learn the basics of how to provide excellent customer service and develop lifelong customers as a result of implementing these exceptional service techniques.
Workshop Description
Participants will learn how to:
Keep customers in tough times and turn them into advocates for your products and services
Provide better service than the competition
Better understand and learn how to exceed the expectations of your customers through formal and informal survey tools
Deal with even the most difficult of customers and maintain your composure and professionalism
Quickly and efficiently deal with customer complaints to create a win-win solution for the customer and the company
Online Event Registration powered by Eventbrite
Workshop Description
Participants will learn how to:
Keep customers in tough times and turn them into advocates for your products and services
Provide better service than the competition
Better understand and learn how to exceed the expectations of your customers through formal and informal survey tools
Deal with even the most difficult of customers and maintain your composure and professionalism
Quickly and efficiently deal with customer complaints to create a win-win solution for the customer and the company
Online Event Registration powered by Eventbrite
Cost
Regular Registration : $169.00
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